Privacy Policy
Effective Date: July 1, 2026
Last Updated: July 1, 2026
Cavallo Auto Body (“Cavallo,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this policy, please discontinue use of our site.

Information We Collect
We may collect information about you in the following ways:
Information You Provide Directly

Name, email address, phone number, and mailing address when you contact us or request a quote
Vehicle information including make, model, year, and VIN number
Insurance information provided in connection with a repair claim
Payment information when you pay for services
Any other information you choose to provide through our contact forms or in person

Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

IP address and browser type
Pages visited and time spent on our site
Referring URLs and search terms
Cookies and similar tracking technologies

Information from Third Parties
We may receive information about you from third parties such as insurance companies, referral partners, or publicly available sources in connection with the services we provide.

How We Use Your Information
We use the information we collect to:

Provide, operate, and improve our auto body repair services
Process estimates, repairs, and payments
Communicate with you about your vehicle, repair status, or appointments
Respond to your questions, comments, or requests
Send promotional communications, service updates, or event information (you may opt out at any time)
Comply with legal obligations and resolve disputes
Analyze website usage to improve our online experience
Coordinate with insurance providers on your behalf

How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
Service Providers
We may share your information with trusted third-party vendors who assist us in operating our website and business, such as scheduling software, payment processors, and email platforms. These parties are contractually obligated to keep your information confidential.
Insurance Companies
With your authorization, we may share vehicle and repair information with your insurance provider to process your claim.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests from public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
We may use:

Essential cookies — necessary for the website to function
Analytics cookies — to understand how visitors use our site (e.g., Google Analytics)
Marketing cookies — to deliver relevant advertisements

You may opt out of Google Analytics by visiting Google’s opt-out page.

Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Vehicle repair records may be retained for a longer period as required by applicable law or industry standards.

Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to opt out of marketing communications
The right to data portability

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.
To opt out of marketing emails, click the “unsubscribe” link in any email we send you or contact us directly.

Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

Third-Party Links
Our website may contain links to third-party websites, including our partners and social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Cavallo Auto Body

Email: jdavis@cavalloautobody.com
Website: www.CavalloAutobody.com

This privacy policy was last reviewed and updated on July 1, 2026.